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Kiswahili Policies
Policies & Terms and Conditions
Privacy Policy
We respect your privacy. Any personal information you provide on this website (such as name, phone number, or address) is used only for processing orders and improving your shopping experience. We do not share or sell your information to third parties.
Shipping & Delivery Policy
We deliver across Tanzania within 1–3 business days depending on location. Shipping fees vary by region and are shown at checkout. You will receive updates on your order via SMS or WhatsApp.
Return & Refund Policy
You may return unopened products within 48 hours of delivery. Items must be in good condition. Refunds will be processed within 3–5 business days after inspection. Contact our support for assistance.
Terms and Conditions
By using this website, you agree to comply with our terms. All content, pricing, and offers are subject to change without prior notice. Misuse of the website may lead to account suspension.
Payment Policy
We accept payments via M-Pesa, Tigo Pesa, Airtel Money, and bank transfer. All payments must be made in full before delivery. We do not accept cash on delivery at the moment.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies help us understand customer behavior and improve our services. You can manage cookies through your browser settings.
